OFFICIAL CIKGU 88 DOCUMENT

Privacy Policy Cikgu 88 — Malaysia Member Data Protection

At Cikgu 88, the privacy and security of your personal data is our top priority. This Privacy Policy transparently sets out how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.

Updated: January 2026  |  Version 2.5
PDPA
2010 Compliance
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Third-Party Data Sales
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Cikgu 88's Commitment to Your Privacy

Six core principles that define how Cikgu 88 approaches the privacy and personal data protection of every Malaysian member.

Secure Data Storage

All Cikgu 88 member data is stored on servers protected by AES-256 encryption and enterprise-grade firewalls. Database access is strictly limited to authorised personnel through multi-layered access controls.

No Third-Party Data Sales

Cikgu 88 has never and will never sell, rent or disclose member personal data to any third party for marketing or commercial purposes without your explicit prior consent.

Malaysia PDPA Compliance

The Cikgu 88 Privacy Policy is designed and implemented in full compliance with the provisions of the Personal Data Protection Act 2010 (PDPA) of Malaysia. We conduct regular compliance reviews to ensure the highest standards are consistently upheld.

Privacy Controls in Your Hands

Cikgu 88 members have the full right to access, correct or request deletion of their personal data at any time. We provide a straightforward and transparent process for all personal data requests.

Financial Transaction Protection

Your payment information — whether via Touch 'n Go, DuitNow, GrabPay, Boost, or FPX — is processed through payment channels that comply with PCI DSS standards. Cikgu 88 does not store your card details or e-wallet passwords.

Marketing Communications Control

You may opt out of any marketing communications from Cikgu 88 at any time via the unsubscribe link in our emails or by contacting our support team directly.

Quick Summary: Cikgu 88 collects your data to deliver platform services effectively, ensure account security and meet legal requirements. We do not sell your data. You have the right to access and control your data at any time. For further enquiries, contact us at support@cikgu88.click.

01

Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by Cikgu 88 ("we", "the platform") and applies to all users and members who access or use the Cikgu 88 platform via cikgu88.click. This Policy sets out our privacy practices in a clear and transparent manner.

Cikgu 88 is committed to protecting your privacy and ensuring that all personal data you share with us is handled responsibly, securely and in accordance with applicable law — in particular Malaysia's Personal Data Protection Act 2010 (PDPA).

By registering an account or using Cikgu 88 services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to request account deletion.

This Privacy Policy is to be read together with Terms & Conditions Cikgu 88. Together, these documents form the complete framework governing your relationship with our platform.

02

Personal Data We Collect

Cikgu 88 collects member personal data through several methods — directly from you during registration and platform use, automatically via tracking technologies, and in some cases from legitimate third-party sources. Below is a summary of the data we collect:

Data Category Sample Information Collection Methods
Identity Information Full name, MyKad/passport number, date of birth, gender Registration & KYC verification
Contact Information Email address, Malaysian phone number, residential address Registration form
Financial Information Bank account number, e-wallet name, MYR transaction history Deposit & withdrawal process
Gaming Data Betting history, favourite games, account balance Activity on the platform
Technical Data IP address, browser type, device information, operating system Automatically upon visit
Communications Data Live chat logs, support emails, feedback Customer service interactions

Note: Cikgu 88 never stores your PIN, e-wallet password, or online banking password. All sensitive payment information is handled directly by recognised payment providers such as Touch 'n Go, DuitNow, and GrabPay.

03

Purpose of Data Collection & Processing

Cikgu 88 collects and processes your personal data only for legitimate, clearly stated purposes. We will not use your data for any other purpose without notifying you in advance:

  • Account Management: To create, verify, and manage your Cikgu 88 member account, including the mandatory identity verification (KYC) process.
  • Transaction Processing: To process deposits and withdrawals in Malaysian Ringgit (MYR) via local payment methods such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX.
  • Gaming Services Provision: To give you full access to all Cikgu 88 games, including slots, Live Casino, football betting, badminton, and e-sports.
  • Platform Security: To detect and prevent fraud, money laundering, bonus abuse, and unauthorised access to your account.
  • Legal Compliance: To fulfil legal obligations under PDPA 2010 and relevant Malaysian regulations.
  • Service Improvement: To analyse aggregated usage patterns for the purpose of improving the user experience and developing new features.
  • Marketing Communications: To send promotional information, bonus offers and the latest Cikgu 88 news — subject to your chosen communication preferences.
  • Customer Support: To provide assistance, respond to enquiries, and resolve issues reported by members via live chat or email.
04

Data Sharing with Third Parties

Cikgu 88 does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:

  • Payment Providers: Transaction information required for processing is shared with recognised payment providers (such as FPX, Touch 'n Go, GrabPay) solely to securely process your MYR deposits and withdrawals.
  • Game Providers: Game data required for operations may be shared with third-party game platform providers that supply slots, Live Casino, and sports content within Cikgu 88, solely to ensure smooth gameplay.
  • Regulatory Authorities: Cikgu 88 fully complies with court orders, warrants, or official requests from competent Malaysian authorities where required by law.
  • Technology Service Providers: Cloud, cybersecurity, and analytics service providers engaged by Cikgu 88 are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.

Every third party working with Cikgu 88 is required to sign a strict data protection agreement before any access to member data is granted. We take full responsibility for the security of data shared with these parties.

05

Data Security & Protection Measures

Cikgu 88 invests heavily in security infrastructure to ensure your personal data is protected to the highest standard. The technical and organisational security measures we have in place include:

  • 256-bit SSL/TLS Encryption for all data communications between your browser and Cikgu 88's servers.
  • Database-level data encryption using AES-256 standard for stored sensitive data.
  • Multi-layered access controls — only authorised personnel with a legitimate business need may access member data, and all access is logged for audit purposes.
  • 24/7 security monitoring by the Cikgu 88 cybersecurity team to detect and respond to any threats or suspicious activity.
  • Penetration testing conducted regularly by independent security experts to identify and address system vulnerabilities.
  • Automatic data backup to a secure, separate server location to ensure data recovery in the event of an emergency.

While we take all reasonable steps to protect your data, no system can be guaranteed to be 100% secure. In the event of a data security breach involving your personal information, Cikgu 88 will notify you within a reasonable timeframe and take immediate action to mitigate the impact.

06

Cookies & Tracking Technologies

Cikgu 88 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and deliver relevant content. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the Cikgu 88 platform — such as your most frequently visited pages — to help us improve our services. All data is collected anonymously.
  • Functional Cookies: Remembering your preferences and settings — such as language, bet denomination and favourite games — to deliver a more personalised experience.
  • Analytics Cookies: Used to understand aggregate usage patterns for product development and platform improvement purposes.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the Cikgu 88 platform.

Cikgu 88 does not use third-party cookies for invasive targeted advertising. We only employ tracking technologies that are necessary to operate and improve our own services.

07

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), as a Cikgu 88 member you have the following rights regarding your personal data. We are committed to honouring all valid requests within 14 business days:

Right of Access

Request a copy of all personal data that Cikgu 88 holds about you at any time.

Right to Rectification

Request that we correct any inaccurate or incomplete personal data held in our records.

Right to Erasure

Request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

Object to the processing of your personal data for direct marketing purposes or certain other specified purposes.

Right to Data Portability

Request your personal data in a structured, machine-readable format for transfer to another platform.

Right to Restriction of Processing

Request that we restrict the processing of your data in certain circumstances while a dispute or review is ongoing.

To exercise any of the above rights, please contact us at support@cikgu88.click with the email subject "Personal Data Rights Request", along with your account number and proof of identity. We will process your request within 14 business days.

08

Data Retention & Deletion

Cikgu 88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required under Malaysian law. Data retention periods are as follows:

  • Active account data: Retained for as long as your account remains active with Cikgu 88 and for a minimum of 5 years after account closure for anti-money laundering compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • Support communication logs: Retained for 2 years from the date of last communication.
  • Technical data and server logs: Retained for 12 months for security purposes and technical diagnostics.

Once the retention period expires or upon a valid request, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

09

Third-Party Links & Content

The Cikgu 88 platform may contain links or integrations with certain third-party services related to platform operations, such as game providers and payment processors. Cikgu 88 is not responsible for the privacy practices of those third parties.

We recommend that you read the privacy policy of each third-party service you use independently. The Cikgu 88 Privacy Policy applies only to data collection and processing carried out directly by Cikgu 88 through our platform.

Cikgu 88 only works with game providers and payment processors with a proven track record in security and privacy. All providers are thoroughly vetted before being integrated into our platform.

10

Privacy Policy Amendment

Cikgu 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. Members will be notified of any material changes via their registered email or an in-platform notice at least 7 days before the changes take effect.

The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. Your continued use of the Cikgu 88 platform after any changes take effect will be considered your acceptance of the revised policy.

11

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Cikgu 88 handles your personal data, please contact our Privacy Officer through the following channels:

  • Email: support@cikgu88.click (subject: "Data Privacy Enquiry")
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the Cikgu 88 platform
  • Target Response Time: 3 business days for general enquiries, 14 business days for personal data rights requests

If you are dissatisfied with our response to your complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.

Your privacy is more than a legal obligation to Cikgu 88 — it is our moral responsibility. We are committed to being a platform you can fully trust with your personal information.

Your Data Is Safe. Join Cikgu 88 Today!

Register a free Cikgu 88 account and enjoy Malaysia's premier gaming platform — online slots, live baccarat, Sports Betting and e-sports — with a minimum deposit of RM20 via Touch 'n Go, DuitNow or GrabPay.

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